This policy sets out how Teesside First Aid uses and protects any information that you give us when you use this website.
Teesside First Aid is committed to ensuring that your personal data is protected. Should we ask you to provide certain information by which you can be identified when using this web site, or by completing forms as part of your course, then you can be assured that it will only be used in accordance with this statement.
Should you need to contact us, you can do so by emailing: [email protected] by calling us on 01429 275060
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. It is important that the information we hold about you is up to date, please let us know if there are any changes to be made by emailing us at [email protected]
This policy applies to all of the websites we operate and covers, what we collect, how and why we collect it, what we do with the information and your rights.
It does not apply to information we hold about companies and organisations, it only applies to personal data we hold about individuals.
We do not at any time store any credit card details, online bookings are made through PayPal. No card details are stored by Teesside First Aid.
The information listed below may be collected if you register your interest or book on our courses through the website, the legal basis for processing the data is legitimate interests in most cases, to enable us to provide information about your qualifications and improve our services as listed below.
Your employer may purchase a course on your behalf and provide us with your name and work email address so that we can register you on the course and email you joining instructions or your login so that you can start your online training.
We may also receive information about the status of your online training course, which would be provided by ProTrainings, so that where mandatory online training is required for your qualification, we can ensure that this has been completed prior to you attending our classroom training.
When completing an enquiry form through this website your data is directed to a secure server and not via email making it more secure. However it is important for you to make sure that you maintain the security on your computer when using the internet by updates and alerts, use of a reputable antir-virus/malware software and by taking care when installing plug-ins.
When we process your personal data for our legitimate business interests we always ensure that we consider and balance any potential impact on you and your rights under data protection laws and if you do not want us to contact you, you have the option to unsubscribe at any time.
We only share data where necessary for certification purposes and to provide you with access to online training for certain qualifications which are provided by ProTrainings Europe Limited. We may provide you with equipment information from within our group of companies. Any organisation with whom we share your data has been identified as meeting the requirements under the GDPR regulations.
We may share your data with:-
We may share your information for any of the purpose set out above with strategic partners of service providers who perform services on our behalf, such as marketing, certification or accreditation.
We may also disclose your personal information to third parties, if we are under a duty to disclose or share your personal data for legal or regulatory purposes, in relation to existing or future legal proceedings, for the prevention of fraud/loss or to protect the rights, property, safety of Teesside First Aid, our customers or others.
It is important to us that the data we hold is accurate, if your information has changed, please let us know so that we can update it by emailing us at [email protected]
We are obliged to keep some information relating to regulated qualifications for seven years, this information may include:-
Information is stored by Us on computers located in the UK.
Unfortunately, the transmission of data across the internet is not completely secure and whilst we do our best to try to protect the security of your information. We cannot ensure or guarantee that loss, misuse or alteration of data will not occur whilst data is being transferred.
When we no longer need information, we will always dispose of it securely, using specialist companies if necessary to do this work for us.
Under the data protection legislation, you have the right to ask for copies of your data, to ask for your data to be corrected, you can request erasure of your data, or object to our processing your data You also have the right to prevent your data being used for direct marketing, ask us to restrict the process and where our systems allow, the right to access a copy of the information we hold about you (a subject access request).
If you wish to exercise any of these rights please contact us by emailing [email protected]
If you would like to register any concerns or would like more information about the data we hold, please contact us at [email protected]
For more information about your rights under the General Data Protection Regulations please go to https://www.ico.org.uk